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RETURN & REFUND POLICY

Right of withdrawal:
 

Following the provisions of Article L.121-21 of the French Consumer Code, you have 14 days from receipt of your items to exercise your right of withdrawal, less delivery charges.

 

Returns must be in their original condition and complete to enable them to be re-marketed as new, accompanied by the purchase invoice.

 

Damaged, soiled, or incomplete Products will not be taken back.

 

The Customer will hold the cost of returning the Products.

 

The refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article. The refund will be made using the same means you chose for the initial payment.

Contact me by email at kristinestattin@gmail.com or via the contact form on the website.